Passes will be used on your Ventra Card before transit value. Period passes are used in order of shortest to longest. Learn more here. Please note: Ventra Cards can be passed back up to six times. If you have pass products on your Card, the first tap will utilize the pass product first.
Any subsequent taps will deduct value from transit value only. If you want to pay for multiple rides, make sure you have sufficient transit value. You can check the balance on your Ventra Card by simply touching your Card to the circular card reader on any Ventra Vending Machine. Learn how to check your balance at a Vending Machine. Please contact Ventra Customer Service.
Click here to learn how. With Ventra, you can pay for up to six additional riders traveling with you. The first tap will utilize value from a pass if you have one. Any subsequent taps will deduct from transit value only, so be sure to have enough transit value on your Ventra Card. If you have a registered Ventra Card, you can request a replacement Card be mailed to you right here! Doing so will deactivate the Card so that your balance is protected. The balance from your old Card will be transferred to your new Card upon activation.
It will take 7 to 10 business days to receive a replacement Ventra Card by mail. Jefferson St. Please note, however, that active passes such as a 7-day will continue to run during the replacement process and may expire by the time your new Card arrives in the mail. In these instances, visiting the Ventra Customer Service Center is recommended so that your Card can be replaced immediately.
Call 1. This will deactivate it and protect your balance. You will receive your new Ventra Card in the mail within 10 business days. For information about the replacement fee and pass expiration, click here. You will have to purchase a new Card if it is not registered. If you have a device running on an operating system of Android 6 and older or iOS 9 and older, you should consider updating your device or operating system. Unfortunately, these systems are no longer supported by their manufacturers and this may limit app functionality.
Customers can tap their Android device, iPhone or Apple Watch to pay for rides using transit value or passes. Ventra also accepts industry-standard, contactless payments, which means that you can use a bankcard loaded into digital wallets or payment apps such as Apple Pay, Google Pay or Samsung Pay and Ventra when boarding a bus or when entering a CTA train station.
If using a Pay app, be sure to have the app use the same funding source every time you tap to make sure you get the best fare. Click here to learn more about the Ventra Card on Google Pay.
Click here to learn more. A contactless bankcard transmits data securely via radio waves when the card is tapped on a card reader. If your credit or debit card has this symbol on the front or back, it is contactless and can be used to pay for rides on the CTA and Pace. Just take out your bankcard and tap it on the center of the card reader. Then, watch for the green "Go" message to appear on the reader.
Like other purchases made with a credit card, merchants will often pre-authorize a certain dollar amount. For example, you may notice this when making gas purchases or booking a hotel room.
This money reflects a pending transaction. Ventra will often combine and process charges at the end of a business day, in batches. These charges may not correspond with the exact date you took the ride. The time it takes for a transaction to be authorized and post to your account depends on your bank.
To ensure transit fare is deducted from your preferred payment card, please take out the card from your wallet and tap it on the card reader. Ventra is a contactless payment system and will accept payment from either the Ventra Card or a contactless credit or debit card.
The CTA and Pace strongly encourage riders not to tap their wallet, in order to ensure fare is deducted from the correct card. For all Pace fixed route and On Demand services, the best way to pay your fare is with a registered Ventra Card.
Riders are encouraged to get a Ventra Card and register a transit account at ventrachicago. Registered Ventra Card users can load multi-day passes and transit value to their card, and have their balance protected if the card is lost or stolen.
There are hundreds of suburban retail locations where customers can obtain Ventra Cards or reload value or passes to their accounts. Riders with smartphones benefit from easier account management with the Ventra app --which has all the functionality of the vending machine, but fits right in your pocket! Exciting new improvements have come to the Ventra app and we want to make sure that your mobile devices are prepared to take full advantage of these new enhancements.
Please make sure that the operating system in your mobile device is up to date. Metra montly pass holders can purchase passes to travel on connecting CTA and Pace services. Visit metrarail. South Shore Line fares are based on distance traveled. Visit nictd. CTA and Pace Cash is accepted on buses, no transfers are issued when paying in cash.
Effective February 1, Weekdays Grade school and high school students. Valid school ID needed with cash. Metra Half Fare a. Blue Line Planned Work. Brown Line Planned Work. Green Line Normal Service.
Orange Line Normal Service. Pink Line Normal Service. Purple Line Planned Work.
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